This course hones professional skills, including resume writing, job interviews, communication (email, meetings, presentations, and reports), customer service, negotiation, and workplace dynamics. Enhance your employability, career growth, and overall professional capabilities.
Educational goals: Develop strong resume and cover letter writing skills for effective job applications
Acquire proficiency in communication through written and verbal channels
Gain a deeper understanding of workplace dynamics, customer service, negotiation, and various job-related situations
MODULE 1
Resumes and Cover Letters
MODULE 2
What is a Resume
MODULE 3
Job Interviews
MODULE 4
Emails
MODULE 5
Meetings
MODULE 6
Presentations
MODULE 7
Business Reports
MODULE 8
Customer Service- First Impressions
MODULE 9
Telephone Customer Service
MODULE 10
Negotiation
MODULE 11
Dealing With the Every Day People In Your Workplace
MODULE 12
Business Trips
MODULE 13
Work Stations
MODULE 14
Managing Up
MODULE 15
Quitting Your Job
MODULE 16
Annual Review Process
MODULE 17
Being Late For Work
MODULE 18
Types of Businesses
Le Compte Personnel de Formation (CPF) est un dispositif français permettant à chaque actif d'acquérir des droits à la formation tout au long de sa vie professionnelle. Ces droits, cumulés en euros, servent à financer des formations certifiantes pour développer ses compétences ou changer de métier.
Je souhaite financer la formation avec le CPF